INCOME MAINTENANCE CUSTOMER SERVICE CENTER | IOWA DEPARTMENT OF HEALTH AND HUMAN SERVICES
(call Center), Council Bluffs, IA 51503
Open to all individuals
SS cards, photo ID, proof of income
Mon 7 am - 6 pm
Tue 7 am - 6 pm
Wed 7 am - 6 pm
Thu 7 am - 6 pm
Fri 7 am - 6 pm
English, Spanish
Local county offices handle Applications and Reviews
None
Iowa
Description
Provides a centralized state-wide call center that responds to inquiries about the Food Assistance, FIP (Family Investment Program) or Medicaid program.
REPORT CHANGES: the Call Center also takes recipient changes, lets the Income Maintenance Worker (caseworker) know what the change are, and instructs the recipient if any verification is required. Changes included could be income, address, rent/utility payments, household members, etc. Call 1-877-347-5678 or Fax 515-564-4041.
Providing organization
IOWA DEPARTMENT OF HEALTH AND HUMAN SERVICES
Provides Public Health and Human services to the community.