A non-clinical, membership drop-in-center.

Advocates for consumers in the areas of mental health services, housing, financial issues, substance abuse, and medical issues. These services are offered through local support agencies.

Offers a pscyho-social environment with access to computers, TV, a pool table, newspapers, a telephone, and limited food services.

Offers a variety of services for men, women, and children experiencing homelessness, gives guests a safe place to be during the day with heating and cooling. Services include: Computer Learning Center, Referrals to community resources, job search assistance, life skills training, assistance with rental applications, and emergency clothing vouchers.

Hot meals served 7 days a week from 12 pm-1 pm and 5 pm-6 pm. Continental breakfast from 8 am-9 am.

Community-wide giveaways of proteins, fresh fruit, and vegetables.

Drive-thru food pantry the third Thursday 1 pm-3 pm.

Clothing when available, or referrals given.

Case managers connect clients experiencing homelessness to community supports - and provide them wrap-around services - to help them become self-sufficient and to develop their own housing plans.

Case managers may assist clients with:

-- Local Housing Programs and Housing Readiness Training

-- Rental Assistance, including Section 8 Housing Application Assistance

-- Utility Assistance

-- Employment Resources and Training

-- Financial/Money Management Education

-- Services Targeted to Veterans

-- Domestic Violence Counseling and Support

-- Addiction Treatment and Recovery Referrals

-- Medical, Mental & Dental Healthcare Referrals

-- Pharmacy/Prescriptions & Referrals

-- Identification Cards/Birth Certificates

-- Transportation

Provides food, shelter, and access to critical services during the day.

Offers free meals, daytime shelter, free laundry services, showers, and individual lockers to keep personal items secure.

Soup Kitchen Tuesday, Thursday, and Sunday at 12 pm (closed in July).

Phones, bathrooms, and showers available; fully accessible facility.

Clothing and jackets and blankets in season.

Showers and laundry services for people experiencing homelessness available during regular business hours Mon-Fri only. Must meet with an outreach staff person before using the services for the first time.

Mailing address and on-site message service for those who are homeless. Mail pick-up times are Mon-Fri 11 am-1 pm and 5 pm-6:30 pm or by appointment. Messages are posted on the message board in the dining room.

Offers shelter to homeless adults. Clients are eligible for additional services such as case management services, showers, laundry and meals. The length of stay is eight weeks. The stay may be extended based on progress.

Day Center Services are offered to homeless individuals/families and include:

- Case management.

- Job development.

- Mental health counseling.

- Life skills.

- Agency referral.

- Laundry and shower facilities.

- Breakfast/lunch.

Provides an umbrella of services to help individuals that are experiencing homelessness.

Includes:

- Job training/earn a stipend daily based on sale of donated items; Stipend paid directly to a need

- Advocacy

- Free clothing and household items

- Transportation when other options are not available

- Mailbox usage for the purposes of obtaining a birth certificate, social security card, or employment

- Help with filling out forms

- Literacy help (Learn to read individual/groups offered)

For persons in the community who experience homelessness, housing instability, mental illness, substance use, or extreme poverty.

Provides:

-- Safe, hospitable environment.

-- Protection from the elements.

-- Showers/hygiene.

-- Laundry.

-- Mail delivery and postage for client's correspondence.

-- Socialization.

-- Access to telephone and messages.

-- Nurse practitioner through Crossing Healthcare.

-- Connection to community resources, i.e., basic needs, food, shelter/housing, clothing, medical needs, job opportunities.

Also acts as a warming and cooling center for people during extreme weather.

Case managers connect clients experiencing homelessness to community supports - and provide them wrap-around services - to help them become self-sufficient and to develop their own housing plans.

Case managers may assist clients with:

-- Local Housing Programs and Housing Readiness Training

-- Rental Assistance, including Section 8 Housing Application Assistance

-- Utility Assistance

-- Employment Resources and Training

-- Financial/Money Management Education

-- Services Targeted to Veterans

-- Domestic Violence Counseling and Support

-- Addiction Treatment and Recovery Referrals

-- Medical, Mental & Dental Healthcare Referrals

-- Pharmacy/Prescriptions & Referrals

-- Identification Cards/Birth Certificates

-- Transportation

Daily shelter with a capacity for 10-15 people. Meals provided daily. Showers also available.

GDC serves low income, homeless and/or recently incarcerated individuals. Services include:

-- Free or low-cost tattoo removal program

-- Economic assistance to obtain State ID, birth certificate, and applying for social security

-- Mental health group/individual therapy

-- Assistance with employment process

-- Stress reduction classes

-- Bus tickets*

-- Opportunity for community services

-- Clothing

-- Finance classes*

*Class schedules are limited to a certain number of participants and are scheduled on certain days. Bus ticket availability will vary by day.

10/1/25 - On October 10th from 11am - 3 pm at the Central Library in Des Moines, PHC will be hosting a DOT event where individuals can register to get their Iowa ID's who have formerly had an Iowa ID (in the last 10 years) and need monetary support obtaining a new one. *This event CANNOT serve folks who have never had an Iowa ID. The ID's obtained are not Driver's Licenses!

****MUST PRE-REGISTER FOR EVENT - There will be assigned appointment times but folks should show up early and be prepared to wait if needed.

Primary Health Care Centralized Intake is the centralized intake location for Polk County. Anyone experiencing homelessness can be referred to PHC for assistance. Each case manager will complete an intake with the household and may provide referrals to shelter, housing, public benefits or any other resource that will meet the household needs. Anyone who may be seeking emergency shelter for their family should come to PHC to complete an intake as all emergency family shelters placements are referred through PHC.
Also offers a shower to those who are homeless and in need.

Provides a space where people can visit to get lunch, do laundry, check email, or make photocopies. Also provides heated facilities during extreme cold weather and air conditioned facilities during extreme hot weather. The space is available to those who are homeless, people new in town, and for anyone in need.

Provides a daytime hospitality center for those in need. Anyone needing access to a shower, laundry facilities, a hot meal, or clothing can come into the Romero House to get assistance.

Street-based outreach services runaway youth and youth experiencing homelessness, near-homelessness, or street dependency.

Drop-in center services include food, basic first aid and hygiene supplies, advocacy, education and information, and referrals to appropriate community service providers. A nurse is onsite three days per week and offers testing for sexually transmitted diseases.