PROJECT RECOVERY is a mental health program that activates during presidential declared disasters and works to assess the individuals immediate needs by helping them develop solutions to issues or problems that may be presented. This Iowa Department of Human Services program empowers and guides people to resources for ongoing support. The point of entry is through the IOWA CONCERN LINE Service provided are:

TELEPHONE CRISIS COUNSELING & REFERRAL assistance is free statewide.

INDIVIDUAL and GROUP CRISIS COUNSELING to help people access and identify resources that will aid in the recovery process. This includes resources that could aid in the recovery from severe storms and flooding.

EDUCATIONAL SERVICES, on-site supportive, educational, face-to-face interventions with individuals and communities (school, church, etc).

REFERRALS: in some cases, survivors may need long-term, more formal mental health services beyond immediate services. Referrals are made to an appropriate agency or licensed mental health professional or to other specific disaster services available through DHS.

Provides wellness and recovery education for mental health and substance use conditions, referrals, and information on community supports.

The Warm Line is not a crisis line; staff work with callers to proactively address aspects of their wellness by identifying triggers:

- Developing action plans (daily and situational).

- Learning what is necessary to maintain wellness.

Services for adults with mental illness.

- Day rehabilitation programs provide daily living skills, pre-vocational, social skills training, and special activities.

- Community support services provide one-to-one assistance in independent living, to maximize community participation and enhance quality of life.

- Residential rehabilitation provides a structured skill-building program within a group home setting.

- Vocational services provides work-related training, both on and off the job, to assist individuals with mental illness to choose, obtain, and retain employment.

- Peer Specialists are trained to assist those newly diagnosed with a mental health issue or are in the midst of recovery and need motivation. Peer Specialists offer insight for dealing with mental illness and how it impacts work, relationships, finances, health, and more. They also connect clients with resources and programs.

- Assertive Community Treatment services provide a clinical team that delivers treatment, rehabilitation, and support services for persons in the community.

- Case management services including assistance in applying for entitlements/financial aid, and coordination of services.

- Community housing (e.g. apartments) linked with mental health rehabilitation and support services.

- Family education services offer education and support to family members affected by mental illness. Individual and family sessions available. Family to Family classes offered every eight weeks.

- Psychiatric Outpatient including medication management and counseling coupled with primary health care services. Also includes care coordination and health and wellness services.

- First Episode Psychosis services for persons 14-34 years of age and experiencing first time with psychosis.

- Crisis Services provides immediate mental health support for people of all ages to help resolve a crisis situation. The team will come to the client as a mobile crisis team as needed and provide follow-up support after the crisis. Contact is available from a crisis team member and/or therapist within 24-48 hours after delivering crisis services. Tele-health options are available for follow-up.

- Peer support specialists provide peer navigation services for individuals who are struggling or are in recovery from opioid addiction. Peer staff will provide assistance with accessing treatment services, care coordination to access community-based services, and support that helps in promoting recovery.

Offers a warmline, which is a number to call for support, to learn about available mental health and recovery resources relevant to them or their loved ones. Usually responds within 2-3 days.